The Art of An Apology
What kind of 'apologiser' are you (or the people around you)?
Shirker
Steam Train
Collaborator
Persuader
Elaborator
Demonstrator
Find out in this mini-course - 'The Art of an Apology'
Is saying 'sorry' an empty gesture or can it be the foundation for a positive new beginning? Learn from an accredited mediator and trained conflict coach about WHY an apology is so important - but also, HOW you apologise!
Learn the 5 essential elements of an effective apology to clearly demonstrate sincerity.
The course outlines the 5 essential elements of an effective apology, ensuring that when resolution is attempted the apology is received as honest, meaningful, and offers reassurance about future interactions.
Quickly go through the 6 mini-modules and receive a 'Certificate of Completion' when you reach the end! By the end of the course, individuals should understand the purpose of verbalised remorse and what makes for an effective apology which leads to a genuine resolution.
Enjoy this course and learn the essential skill of 'the art of an apology'.
Click HERE for more information on Mosaic Mediation's services - including other online courses and resources, 1:1 conflict coaching, workplace mediation and communication training.
***To start the course, click the 'Buy Course' button below.***
7 Modules
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£ 27.00 GBP
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