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Welcome to the Mosaic Mediation Vault

Here you will find a number of free downloads and paid courses, which are aimed at equipping you with the skills and confidence to have more effective communication and more positive and peaceful relationships with people at work or in your personal life.

  • Have a look through the free downloads which focus on communication, feedback and difficult conversations.

  • Or, browse through our selection of e-learning courses (which we also offer as live training programmes) on managing conflict, advanced communication and soft skills for managers, and assertiveness.

Do get in touch if you have any questions.

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Click on the buttons below to view 2 of our most requested topics:

Available Resources

Confident Communication Bundle

Would you love to communicate more confidently but are not sure where to start? Purchase this bundle of resources to learn how to build your confidence, increase your skills and become a peacefully assertive communicator.

Kindly Speak Up

Why Won't People Listen to Me? Learn how to speak up and confidently have essential conversations with friends, family and colleagues. The 'Kindly Speak Up' course provides you with the necessary tools, mindset techniques and tips that equip you to be assertive in the most effective and peaceful way.

The People Manager - Leading with Kindness, Clarity & Confidence

Do you want to learn people skills which are essential for managers to lead clearly, kindly and confidently? View the Intro Module NOW...

***Bonus Option: Get support from mediator and conflict coach, Emma Jenkings**

Life Check-In

Take a moment. 

Check in with your life, your values, and the direction you want to move towards, using these guided coaching activities.

Friction-Free Feedback bundle

If FEEDBACK 'is a gift', why do some people feel defensive, offended or ignore it completely? Purchase this bundle of resources to learn how to give friction-free feedback.

1:1 'Assertiveness Coaching' Application

Are you interested in getting 1:1 Coaching in 'Assertiveness' so that you can confidently communicate with your colleagues, family and friends? Then, this is for you.

Managing Conflict

Do you want to learn to tackle situations effectively? Are you tired of conflict in the workplace?

This course will teach you the foundations of how to prevent, manage and resolve conflict.

5 Steps to Clarity in 'Essential Conversations' Workbook

Need to discuss something sensitive or difficult? Use this FREE resource to become clear and confident before having essential conversations.

The Art of An Apology

Is saying 'sorry' an empty gesture or can it be the foundation for a positive new beginning? This mini-course takes you through the importance of apologising AND how to do so effectively and peacefully.

How to: Ask For What You Need

It's hard to ask sometimes, isn't it? Use this FREE guide to help you navigate what is holding you back from asking and be clear on how to... Ask for What You Need!

1:1 Call with Emma Jenkings

If you would like to book a one-off or additional 1:1 call with Emma Jenkings, conflict coach, mediator and course creator, you can easily do so HERE. Just make the payment and select a date in Emma's calendar for your next call!

What is 'Mosaic Mediation'?

Find out about all of 'Mosaic Mediation' services from the founder, Emma Jenkings.

You can go to the website HERE for more information.

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